Privacy Policy

1. Purpose and Scope

This policy describes how Jardinier Québec collects, uses, and protects the personal information of users of the jardinierquebec.com website located in Canada. It applies to all interactions, orders, and consultations made on the website.


2. Consent

By browsing the site or voluntarily providing personal information, the user consents to the practices described in this policy and agrees to the collection, use, and retention of their data in accordance with applicable laws.


3. Data Collected

3.1 Automatically Collected Data

Jardinier Québec may collect the following information with each visit:

  • IP address
  • Approximate geolocation data
  • Pages and links viewed
  • Session duration
  • Technical information (browser, device)

3.2 Voluntarily Provided Data

When registering, ordering, or subscribing to the newsletter, the user may provide:

  • First and last name
  • Email address and phone number
  • Billing and delivery address
  • Payment information
  • Preferences and interests

4. Purposes of Collection

The data is used to:

  • Process and ship orders
  • Manage customer accounts and after-sales service
  • Send newsletters and promotional offers, subject to consent
  • Improve user experience and website content
  • Comply with legal and tax obligations

5. Sharing and Disclosure

Information may be shared with service providers (carriers, payment platforms, hosts) strictly within the scope of order fulfillment. No information is sold to third parties for commercial purposes.


6. International Transfer

Data may be transferred or hosted outside of Canada. Contractual mechanisms or equivalent privacy policies govern these transfers to ensure an adequate level of protection.


7. Retention Period

Information is retained for the period necessary to fulfill the stated purposes, then archived or deleted in accordance with legal requirements (end of withdrawal period, tax obligations, commercial archiving).


8. Security

Jardinier Québec implements administrative, technical, and physical measures to prevent unauthorized access, disclosure, or destruction of personal data.


9. Cookies and Similar Technologies

The website uses cookies to:

  • Ensure proper functioning and security
  • Analyze traffic and user journeys
  • Personalize content and advertisements

Users can configure or disable cookies via their browser settings, without preventing access to essential website functionalities.


10. User Rights

In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Law 25, users have the right, at any time, to access, rectify, delete, and port their data. They can also withdraw their consent for direct marketing. To exercise these rights, contact: info@jardinierquebec.com


11. Applicable Legislation

This policy complies with PIPEDA and Quebec’s Law 25. For European visitors, the General Data Protection Regulation (GDPR) applies to data collected when consulting the site from the European Union.


12. Modifications and Updates

Jardinier Québec reserves the right to update this policy at any time. The online version, dated with the last modification, is authoritative.


13. Contact

For any questions or complaints regarding data protection: info@jardinierquebec.com